7 Things We Do Better

Our specialty is Network Services, IT Consulting and Computer Support serving businesses in Tacoma, Lakewood and Fircrest

  1. You Can Expect a Response From Us Within One Hour – Guaranteed. Our team of experienced technicians will answer immediately or will respond in less than sixty minutes – Guaranteed. The work is free if we don’t get back to you in that one hour time frame.
  2. Ultra Speedy Repairs. We know you don’t want to waste your valuable time waiting for your computer to be fixed. That’s where our IT support and computer network support services come in. You can always access your computer IT network remotely thanks to this network IT support service. We’ll dispatch a technician that same business day, if not.
  3. No Technical Jargon. If you have any problems or computer support questions, you can ask and we will answer in PLAIN ENGLISH. There is absolutely no intimidating “geek speak” by our IT support technicians.
  4. 100% Unconditional Satisfaction is Yours – We Guarantee It. Expect total satisfaction with our products, IT Consulting and technology support services. We’ll go out of our way with our IT management services to make sure you are a satisfied customer.
  5. No Unforeseen or Unwanted Surprises. Your network or data will not be damaged, that’s a promise. Before we begin computer maintenance services, we check first to see if there are any possible problems and alert you first. All potential risks will be described in detail and your authorization and agreement will be obtained before work begins. Having your files and data backed up beforehand is another way to go.
  6. Every Project Completed With Strict Accordance to Budget and Time Schedule. As your trusted company to perform network services, IT consulting or to complete a project, we won’t surprise you with unexpected charges as some incompetent or unethical technicians will. We ARE ethical and know what we’re doing. We guarantee all completed IT support projects to be finished ON TIME and ON BUDGET.
  7. Expect Accuracy With Our Billing. We guarantee every bill to be detailed and accurate. There will be no billing surprises since your IT management services bill will be pre-approved by you.